Does Telkom even exist?!!?!?!
<p>It has now been 4 weeks with absolutely no reply from Telkom, who incorrectly cancelled our month to month contract. When I phone customer service, they are unable to give me ANY!! answers, what is the point of having a customer service department, they literally cannot do anything and can't give any answers. Our service has now been off for 4 weeks!! I have had to go onto pay as you go data, that is rediculously expensive, who is going to refund me the expense for having to buy R2000 data bundles because our service was cancelled 2 months too early?!!? And I am pretty sure I am going to have to pay for the month that we had no service because Telkom is too thick to correct the mistake. USELESS USELESS COMPANY! If there was a 0 star rating I would choose that! </p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 May 2017, 13:26
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply13 May 2017, 13:26
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us a private reply with the affected number and ID number of account holder.
Your ref for this query is AI***.
Regards
Yazied
Telkom Social Media Team
Best regards,