Does Telkom customer service ???????

<p>I have been with Telkom for so long , a month ago they called me an offered me a tablet that I should take, that was the 1st time I took anything over the phone. Since I took that phone iv seen hell. Telkom 1st decided to change my debit orders randomly from the 20th to the 31st to the 25th to the 15th in he past three months how I don't understand! I don't even want to express what the bouncing debit orders did to my Cheque account , but never the less now Telkom is billing me incorrectly .. I called the call center and no one can explain to me the figures on my statement. One said I peer 1300, next one said 1700, one said 2000 now the recent one said I owe them 3000 I'm how on earth does this happen? The funny part is that Telkom says I requested data for R680 which I dot. Know, I was told it will be removed, how did that incorrect data end up on my account and why am I being billed different amounts on one statement? Do they have admin? What does the billing department do? What's the SLA? spoke to more than 5 people and all of them say I CANT I CANT I CANT, not forgetting how jezel martins laughed in my ear while I explained the story the tenth time. Each time I call no one knows the previous consultant I spoke to. In sitting here with two phones that aren't working because Telkom cut my lines because of their mess. I want to pay how much do I pay?</p> <p>i called this morning and no one can assist me, I don't want their phones anymore better they take them back because I can't work with a company that has no control over the admin... My account is messed up because of Telkom sending debit orders randomly. I spoke to mxolisi dlamini, thumisang mogoshane, and still waiting for the team leader nqcobile thusi to call me, I don't understand what is happening because their call center is as useless as the post office. I hate the fact that now it's affecting my credit scoring! Such companies shouldn't be in service because they are not customer centric. Two phones just dead lines cut with no use!</p> <p> </p>