LT
Leon T
1 reviews | Active since Nov 2012
23 Apr 2015, 13:12
Does Telkom care at all??
Since signing my contact with Telkom, I have had nothing but issues. Is there any legal way that I can get out of this contract, because they surely do not care about customers. Still waiting on a response from their escalation center sent on 23 March! No feedback form the online chat promise made and neither from the SMS follow up??? I am fed-up with them.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Apr 2015, 15:37Hello LeoCT,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Your Social Media reference number is SM106070.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Your Social Media reference number is SM106070.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,
Telkom's reply23 Apr 2015, 15:37
Official
Hello LeoCT,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Your Social Media reference number is SM106070.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow. Your Social Media reference number is SM106070.
We sincerely apologise for the inconvenience.
Regards,
Joshua Mnisi
Telkom Social Media Team
Best regards,