DOES NOT RETURN CALLS AND NOT HELPFUL NOR PROACTIV

I'VE HAD A TELKOM MOBILE CONTRACT FOR ALMOST 2 YEARS NOW, SUPER LTE MOBILE INTERNET PROMO 4... ON NUMEROUS OCCASIONS I HAVE RUN OUT OF DATA AND HAVE TOPPED UP MY WITH MY CREDIT CARD ONLINE [USING MY VODACOM DATA]... I HAVE HAD TO DO THIS BECAUSE THE TELKOM MOBILE APP WONT ALLOW ME TO TOP UP MY DATA.., AND HASNT FOR THE PAST 2 YEARS .... SOMETIMES ITS LED ME TO HAVING TO CALL IN TO RELOAD...HUGE!!!! INCONVENIENCE!!!<br> <br> AFTER RUNNING OUT OF DATA YESTERDAY