EP
Esna P
1 reviews | Active since Dec 2015
14 Dec 2015, 13:44
Does not move adsl line to wholesale holding pool
The first request to move my Telkom adsl line to a wholesale holding pool was done telephonically (10210) on 4 December 2015 and I was promised that the line will be moved by Tuesday 8 December. I received an e-mail on 7 December requesting the \Consumer request for Contract and service cancellation"form to be completed"
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Telkom's replyOfficial
14 Dec 2015, 15:26Hello EduPlessis1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178183.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178183.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply14 Dec 2015, 15:26
Official
Hello EduPlessis1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178183.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM178183.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media