Does not even care about businesses

<p>So we reported a fault to Telkom about our line on 21 Nov. To date I have not received a single phone call after contacting them daily to ask for feedback or just for a technician to contact me. Each and every time the call centre agent makes a promise and every time it goes by with nothing happening. I was promised a deadline that line would be fixed by 3rd December. It has gone and past, contacting Telkom today and I get told there is no ETA. If I could give a zero star I would because Telkom doesn't even care to let us know after I have escalated it almost daily. If Telkom treats businesses this way, then I shudder to think of the home users.</p>