PL
Peter L
1 reviews | Active since Jul 2010
05 Feb 2018, 16:18
Does not end my contract
I have tried to cancel my contract with Telkom as it expired in September 2017. I have called them at least 10 times and everytime I am told that my contract is cancelled. I am being billed every month and have even gone as far as to tell the bank to cancel my debit order. Can someone advise me with a solution.
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Replies (2)
Telkom's replyOfficial
28 Feb 2018, 11:19Hi Ladiellis,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2018, 11:19
Official
Hi Ladiellis,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
PL
Peter L's updateReviewer Update
02 Mar 2018, 11:03Good day Launa
I trust all is well. My number is *** and my ID no ***. I have in the mean time gone into the store to try and cancel it. The woodlands branched said it was pending and that I will get a full refund for the 5 months billing. Kind regards Peter
PL
Peter L's update02 Mar 2018, 11:03
Reviewer Update
Good day Launa
I trust all is well. My number is *** and my ID no ***. I have in the mean time gone into the store to try and cancel it. The woodlands branched said it was pending and that I will get a full refund for the 5 months billing. Kind regards Peter