PB
Pierre B

1 reviews | Active since May 2016

18 May 2016, 13:43

Does not care in any way about customer help and gaining customers

<p>I have been trying for weeks now to get a Wireless Broadband package.</p> <p>I live right on the border of their Uncapped Wireless Broadband LTE coverage, in a compleks at the end of the street being enquired, yet they only look at the street with no regard for the fact that there is a small blue dot of coverage exactly where I stay, I tried calling, talking to an agent, online chats, and requested multiple times for a call back.</p> <p>I cannot get a land line where I live, so Wireless is the only solution I have.</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply20 May 2016, 07:28
Official

Hi Vruggie

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM235020

Regards
Luleka
Telkom Social Media Team