Does not attend to my case or give any feedback

Good Day<br> I'm very disappointed with the service I'm getting from Telkom. It is the first time I got involve with Telkom and will also be my last. 2 Issues I reported but no feedback<br> 1) On the 6 March my issues regarding my service were reported, but no feedback from back office. It was wrongly captured by the sales lady as a 24 month contract, but were suppose to be a month to month deal as I only took the sim and not the device. Nearly a month and numerous calls still not sorted<br> 2) Telkom advertise that my house is covered for Telkom 4G/LTE but telkom technician checked it and no LTE coverage. I was told the Network guys will come see and come up with a solution. I'm still waiting and can't use my sim but must pay the end of the month.<br> My reference for my last report is SM212809<br> <br> Please can you get the resolve immediately.