1 reviews | Active since Jul 2016

14 Jul 2016, 12:55

Does LTE stand for LONG-SUFFERING TOLERANCE AND ENDURANCE??!!

<p>23/5/16 APPLICATION FOR 10 GB NEW LTE MADE AFTER A REP APPROACHED US AT OUR OFFICES.</p> <p>3/6/16 APPLICATION CHANGED IN TELKOM BALLITO SHOP TO UNCAPPED R799.00 DEAL. This was supposedly possible as my SIM had not yet been activated.</p> <p>6/7/16 MODEM delivered! </p> <p>13/7/16 - 14/71/16</p> <p>Here are the numerous case numbers given and supposedly resolved for this ONE application.</p> <p> </p> <p> ********** 4, ********** 5, ********** 0, ********** 6, ********** 4, ********** 6.</p> <p> </p> <p>Got the modem working, got a bill and its still on the 10GB package - data cut off as we exceeded 10GB limit now no data. I work from home and office and now cannot work from home any longer.</p> <p> </p> <p>Today I called 081180 at 10h35 ref ********** 8 - was told this had been escalated and a supervisor would call me in 2 hours.</p> <p>14h45 - called back as no one called me Lungile took the call and said her supervisor was not available on the floor until at least 4pm.</p> <p> </p> <p>Please help to resolev this! It has taken me 3 months and still I dont have the uncapped LTE.</p>

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Replies (1)
's update15 Jul 2016, 07:07
Reviewer Update

Thank you. when will someone contact me?