Does *********** Telkom care?

Our landline ***, Telkom escalation ref 794823)) has not been working since mid-November. Following a report to Hello Peter, Telkom responded immediately with an e-mail apologising for the inconvenience\ and promoting to fix the problem ASAP.<br> <br> Since then the problem has got worse. Our remaining Telkom lines *** & ***) no longer work. <br> <br> Despite repeated calls to Telkom and empty promises to escalate the problem