EJ
Evan J

1 reviews | Active since Apr 2018

09 Apr 2018, 10:50

Does anyone work at the call centre

Why have a call centre when you wait more than 10min for someone to answer, I've tried at least 10 times to get hold of the call centre and no one answers and no replys to emails or the chat to agent online .. All I'm trying to do is get a cancellation quote for my lte 100gb + 100gb

0
Replies (1)
Telkom
Telkom's reply26 Apr 2018, 07:48
Official

Hi Evan J,

Thank you for making contact with us.

Please be assured that we have sent your query to the cancellation Team for further assistance, they will be in contact with you.

Note that penalty fees will be charged as contract is still within the 24 months period.

Your reference number: ***9

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,