FP
Franco P
1 reviews | Active since Jun 2010
06 May 2015, 12:26
Does anyone work at the call centre?
I have tried calling the Telkom call centre to upgrade a business line for the past 2 weeks and the holding times have been incredibly long, can you please call me as I can not hold 2 to 3 hours a day.
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Replies (1)
Telkom's replyOfficial
06 May 2015, 12:41Hello francopea,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108836.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108836.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Telkom's reply06 May 2015, 12:41
Official
Hello francopea,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108836.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM108836.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team