1 reviews | Active since May 2015
DOES ANYONE WORK AT TELKOM??
Got a line activated at home. After a month I see I am billed for a dsl line and all sorts and the line itself which I did not ask for. Try to sort that out... months pass eventually get that taken off my bill. Have spent hours and hours and hours on the phone trying to cancel this line. I have made a payment... now I get another bill. This is 4 months down the line. COME ON TELKOM!!! I have tried every avenue with you people! Twitter, call centers, physically going into the store!! I have been told THREE TIMES that my line is cancelled!! Was told telephonically and when I went in to pay at a store the lady there tells me that it was not cancelled but now she cancelled it!! That was weeks ago and now Why am I still being billed???!!!!!!!<br> <br> And apparently you cannot get a payment updated bill no matter how hard you try as this must go through the process???
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110532.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110532.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
