1 reviews | Active since May 2012
DOES ANYONE KNOW WJATS GOING ON
28 Jan'16 We upgrade to an ADSL, what a mistake that was. The tech gave us a call and said they'll be activating my ADSL and we might be off for 5-15min. We have been off ever since. No one knows how to assist or to activate my line again. We cant phone or use the ADSL. <br> <br> I have spoken to 5 consultants and no one can help. They are all playing the blaming game now and no the finger sows towards me utterly nonsense. I spoke to a lady this morning again and yet again. Empty promises. We do have a business line and now since we have been down, business is standing. We as the consumer have been blamed and been spoken to asif we are dirt. <br> <br> List of consultants in Sales Lloyd, Nomkosi Zama(Very Rude), Brandon, Kim(last person 01/02/2016. <br> After its been said that it is now my fault that it had happen I requested the evidence and they just ignored my request. I feel that TELKOM has fallen into a a hole that covers up with bad service and poor excuses.<br> <br> Everytime we speak to someone its another kind of an excuse. Can we just resolve the matter <br> Its Been 4 days Now<br> <br> Royal Industry <br> Last Ref No.:816 359<br> ***<br> <br> Rodney Krebs <br>
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
