ADLH
Anne-marie De La Hunt

1 reviews | Active since May 2012

01 Feb 2016, 13:09

DOES ANYONE KNOW WJATS GOING ON

28 Jan'16 We upgrade to an ADSL, what a mistake that was. The tech gave us a call and said they'll be activating my ADSL and we might be off for 5-15min. We have been off ever since. No one knows how to assist or to activate my line again. We cant phone or use the ADSL. <br> <br> I have spoken to 5 consultants and no one can help. They are all playing the blaming game now and no the finger sows towards me utterly nonsense. I spoke to a lady this morning again and yet again. Empty promises. We do have a business line and now since we have been down, business is standing. We as the consumer have been blamed and been spoken to asif we are dirt. <br> <br> List of consultants in Sales Lloyd, Nomkosi Zama(Very Rude), Brandon, Kim(last person 01/02/2016. <br> After its been said that it is now my fault that it had happen I requested the evidence and they just ignored my request. I feel that TELKOM has fallen into a a hole that covers up with bad service and poor excuses.<br> <br> Everytime we speak to someone its another kind of an excuse. Can we just resolve the matter <br> Its Been 4 days Now<br> <br> Royal Industry <br> Last Ref No.:816 359<br> ***<br> <br> Rodney Krebs <br>

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Replies (1)
Telkom
Telkom's reply01 Feb 2016, 15:16
Official
Hello ongelukkig klerk,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.