Does anybody work at Telkom?

My DSL line is with Telkom, although MWEB is my service provider. <br> <br> I've been trying to move my line from Telkom to MWEB for ages, and apparently I'll also be without internet in the time that it takes to move the line over. Telkom does not answer.<br> Alternatively, I've tried cancelling telkom and was told they'll phone me back within 48 hours...that didn't happen either. <br> Then i tried to phone them to instead of cancelling to increase my line speed instead.... i held on the phone for 45 minutes, no answer and then hung up. I cannot sit whole day waiting for somebody to answer especially when i pay them so much money every month. <br> Just as i've logged a fault on my line months ago. somebody was going to come out to me TWICE already and I've arranged to take the time off work and NOBODY ARRIVED!!<br> For a telecommunications company you know **** all about communicating!! <br> What must i do to be heard by Telkom? not pay my bill for a month or two?? that is my next step, trust me. I can no longer deal with this shoddy service. <br> PHONE ME SO WE CAN CANCEL THIS ****!! how do you still have customers?