NS
Nkwe S
1 reviews | Active since Feb 2016
29 Feb 2016, 08:22
***** Billing Tactics
Was billed for a device I do not have, debit order went through now there is no word on a reversal (Was reported as soon as I saw the charges) AND suddenly my spend limit R0 then increased without my consent. No way my spend limit was depleted as I was not in the country for half the month and therefore did not use the device!
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Telkom's replyOfficial
29 Feb 2016, 09:49Hello NHS,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM206436
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM206436
Regards
Luleka
Telkom Social Media Team
Telkom's reply29 Feb 2016, 09:49
Official
Hello NHS,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM206436
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM206436
Regards
Luleka
Telkom Social Media Team