GP
Godfrey P

1 reviews | Active since Mar 2009

08 Jan 2016, 10:17

DO YOUR JOB!!! CANCELL THIS CONTRACT!!! PLEASE

CAN SOMEBODY DO THEIR JOB PLEASE!!! I CANCELED MY CONTRACT ON EXPIRY BUT BECAUSE THIS USELESS NETWORK WITH *********** STAFF DOESN'T HAVE ENOUGH CUSTOMERS THEY DO NOT WANT TO EXECUTE MY REQUEST TO CANCELL!!! JUST DO YOUR JOB AND CANCELL THIS DAMN CONTRACT.<br> <br> CUSTOMERS BE WARNED, DO NOT EVER TAKE UP A CONTRACT WITH TELKOM. 1. YOU'LL EXPERIENCE ZERO SUPPORT. 2. ZERO CUSTOMER SERVICE AND 3. NON EXIXTING NETWORK. MY CONTRACT EXPIRED BUT *********** STAFF DON'T KNOW WHAT TO DO TO CANCEL IT.<br> <br> 30/12/15.<br> My contract is expiring on the 2nd of Jan 2016, I put in cancellation on the 04 December 2015, I was told Cancellation Dept will correspond with me regarding my cancellation. Today 30th December still no communication from Telkom, which makes me wonder if cancellation has been initiated.<br> <br> CASE Number: ***5<br> <br> TELKOM RESPONSE<br> <br> Hello gphoku,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM182444.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards,<br> Ilhaam<br> Telkom Social Media

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Replies (1)
Telkom
Telkom's reply08 Jan 2016, 12:28
Official
Hello gphoku,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM182444

Regards
Luleka
Telkom Social Media Team