WS
Willie S
1 reviews | Active since Jan 2016
25 Jan 2016, 08:52
Do you really care about your clients???
One week ago I reported on hello Peter that our phone line doesn't work now for months on and off. In an hour I received an email. It is now a week later, nothing happened.<br> When are you thinking of doing something about our problem? We also reported the fault by telephone.<br> We need a phone for our business. <br> The whole of January so far and part of Dec and Nov we didn't have a phone, but we must pay at the end of the month.<br> <br> What is happening, Telkom?<br> Please don't just send me an email. Do something.
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Replies (1)Telkom's replyOfficial
25 Jan 2016, 09:14Hello Rainbow Kids,
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed, we have escalated and generated the following escalation reference REF NO : 7942.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed, we have escalated and generated the following escalation reference REF NO : 7942.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Telkom's reply25 Jan 2016, 09:14
Official
Hello Rainbow Kids,
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed, we have escalated and generated the following escalation reference REF NO : 7942.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and taking my call.
This response serves as confirmation that your query has been received. As discussed, we have escalated and generated the following escalation reference REF NO : 7942.
Interaction ***
Regards
Keagan
Telkom Social Media Team
