DO YOU NOT WANT MY BUSINESS?

I ORDERED YOUR SPECIAL 5GIG WIFI PLAN OVER THE INTERNET MORE THAN A WEEK AGO. I HAVE NOT HEARD A WORD FROM ANYONE. NOT EVEN AN E-MAIL. I HAVE TRIED NUMEROUS TIMES TO PHONE THE CALL CENTRE TO APPLY VIA THEM. BUT GUESS WHAT, AFTER ABOUT AN HOUR OF HOLDING ON, STILL DID NOT MANAGE TO SPEAK TO ANYONE. I EVEN PHONED THE BRANCH AT MALL @ REDS, BUT SUPRISE SUPRISE, THEIR PHONE ALSO JUST RINGS...... DO YOU GUYS NOT WANT NEW BUSINESS? BY THE LOOK OF THINGS YOU ARE DOING JUST FINE SO I WILL TAKE MY BUSINESS SOMEWHERE ELSE.