Do you have the service youre selling me ?

Telkom installed an ADSL line for us in June. We've had no internet yet up to now .<br> Everytime we complain they send a different technician and everytime they find a new fault .We manage to get one technician out per month and they claim they've fixed that specific problem every time.They now claim there is a problem with the service that they are aware of ,but we still do not get any result .<br> So is ther an ADSL service available to us or not .You don't say yes or no ,but you are happy to bill me for it .In the meantime we still have to pay MWEB as well even though there service is non existent without an ADSL line.