Do what you say and say what you do.

I app**** for a secondary line, due to your exchange not being able to handle higher enough speeds to support our family's internet requirements. Since Installation, the primary line, nor the secondary line has worked. it has not worked, constantly intermittent and never worse always cuts off when it feels like it. Logged numerous Faults and in two weeks not one Technician was dispatched. You are so quick to take my money and expect payment but you are *******, who hide behind a corporate banner and so \called Polished Image"but you can only polish a turd so much"