1 reviews | Active since May 2013
DO WHAT THEY WANT
<p>Good day</p> <p> </p> <p>I have 2 contracts with you and The one month the payment did not go trough and you added R200 for debit cancelations fee??????????????</p> <p> </p> <p>The lady said its im my contract, so I asked her where is my contract as it was being mailed to me??? no she rep**** it is my responsibitily to collect it from the telkom store?????</p> <p> </p> <p>That was never said to me at all I need that recordings and also they can take back the contracts if that is their attitudes??????????</p> <p> </p> <p>I have been mailing and phoning them nonstop and still no replies have been made so what must I do??????????</p> <p> </p> <p>I am done with telkom really!!!! come and collect your phones and sims as my 2 sims are still not working after deducting almost dubble from my account more than a week a go????????????????</p> <p> </p> <p>So I would also like not to pay for the contracts this past 2 week as I cant use them but they were paid almost 2 weeks ago????????????????????????</p> <p> </p> <p>I will be phoning the consumer council regarding this</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good day
Still no reply from Telkom mobile in regards with this matter???????????????????????????
Good day
Still no reply from Telkom mobile in regards with this matter???????????????????????????
Good day
Apologies for the delay, may you kindly provide us with the number in question for us to investigate and assist further.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
Apologies for the delay, may you kindly provide us with the number in question for us to investigate and assist further.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
ID ********** 028085
ID ********** 028085
Hi rroccon,
Please kindly be advised that you need to send the details as a private message, also note that you need to provide us with both your affected number and ID number for further assistance.
Kind Regards,
Asithandile
Telkom Social Media Team
Best regards,
Hi rroccon,
Please kindly be advised that you need to send the details as a private message, also note that you need to provide us with both your affected number and ID number for further assistance.
Kind Regards,
Asithandile
Telkom Social Media Team
Best regards,
Still no reply???????? Since the 18th of July2017 today is 3rd of August????????????????????
Still no reply???????? Since the 18th of July2017 today is 3rd of August????????????????????
