Do they even care?

<p>I app**** for a special on unlimited LTE and was approved, only to be declined because the bank account holder name does not match my father’s name (I did the application on his behalf). The account is my mother’s to which my father has shared access, but the online service does not accept any paperwork to prove this. So I app**** on behalf of my mother, accepted, only to be declined again, but after a few days the package with the modem showed up on our door. In the meantime the deal changed. On the website it showed R599 when I app****, but the email said R799, so I did not know what deal I was accepting if I chose to accept the package. After speaking with the third consultant (at least 45min on the phone) I gave up trying to sort out the issue. </p>