Do not use Telkom.

During the last few months of 2019, we experienced no telephone or telefax service from Telkom. After numerous calls to the call centre, we were advised that due to cable theft in the area Telkom were discontinuing cable related services. After months of frustration,, in February 2020, we spoke to a senior official at Telkom advising of cancellation of services. We followed this up with an email to this senior at Telkom recording the cancellation of all services in writing. Thereafter we had no communication from Telkom. No statements, nothing. In January 2021 we started receiving calls from a debt collection agency called DebtIn. Aggressive, hostile and threatening demands for an amount o/s of R5000. Each call a different aggressive individual. Despite sending proof of termination of service and finally receiving a copy of the statement which reflected charges for lines only and no calls, to date Debtin are still harassing us for the money which clearly we do not owe. Telkom are well known for this from the numerous complaints on social media. DO NOT USE TELKOM. EASY TO SIGN A CONTRACT BUT IMPOSSIBLE TO GET OUT OF A CONTRACT. AS FOR DEBTIN-DISGUSTING