aH
alastair H

1 reviews | Active since Aug 2018

13 Aug 2018, 10:01

Do not use Telkom at all!!

I have been overcharged on my Telkom Bill. My debit order has been coming off every month which is never the same amount or the amount that was agreed on with Contract. When I took out this contract i made a spend limit of R1.00 which i now find out was never changed. Ontop of all of this now my data is not even lasting one week and then it carries on to charging me. I have contacted the the online chat help centre which is a complete waste of time, I spoke to a women by the name of Zanele who is the most *********** person. Not only does she not know what is going on but she is so slow in responses ans when she does respond she responds with questions or answers that i have just given. This is not the first time on the online chat with someone who can clearly not read.

I am know owing money to telkom for something i should not and been paying amounts not agreed on and now have no help to resolve. Typical service.

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Replies (1)
aH
alastair H's update28 Aug 2018, 15:25
Reviewer Update
I have heard nothing back like you said i would and now I have owing R1200.00!!!!! It keeps going up and up and now its month end and you going to just debit it from my account. I will never see that money again.