1 reviews | Active since Oct 2012
DO NOT USE TELKOM !!!!!
I was a former Telkom supporter but over the last month I have cancelled all my Telkom contracts due to shocking service and staff who just don't care!! <br> I anticipate that eventually Telkom will retrench staff as the public will not put up with this shocking service and are moving to other service providers.<br> <br> Fault report no427cnk060815 after 5 calls.<br> I have a 10 meg BUSINESS Telkom ADSL line that has been giving me 1 meg download speeds for the last week.i have made 6 ( SIX) calls to. 1010 and 1017 to report the problem. I have had the port reset twice. I have spoken to a supervisor. Everyone assured me I would have a technician come to my house before Sat 11 am to sort out the line. <br> I have just called 1017 and the lady who answered informs me that my fault has not even been allocated to a technician yet!!!!! <br> To make things worse there is no supervisor in duty and only volunteer technicians are working overtime. No one is able to assist me...and none care....until they get retrenched!!! <br> <br> Telkom you are on the road to disaster...your service is non existent and we are not putting up with it any more!!!!<br> <br> Do something or be prepared to be shut down by the opposition
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM132798.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
Thank you for bringing this matter to our attention.
Kindly be advised that we are currently attending to your issue and we will revert back to you with feedback.
Your Social Media reference number is SM132798.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Best regards,
