DO NOT USE TELKOM!!!!!!!!!!

I would like to thank telkom for providing the most phetic service of all time, they have no customer service or any sense of urgency or any regard for their Customers. Even government call centers provide much better service. I have asked these people to unblock my number so I can send premium rated SMS. I needed to buy baby essentials for my 11 month baby but I forgot my pin, so in order for me to get my pin I needed to send my ID number to 34246 so that I can get my new pin. I cannot send an SMS to the above or any other premium rate service cause telkom blocked it without my concern. To cut the long story short after being on the phone for hours and 10 calls later I'm still sitting with the same problem. I have been promised to speak to a manager Lungi Cele, who cut me off and another manager in the Cape Town named Mosa who was supposed to call me at 1pm, it's now 8 hours later and no phone call from any of the call center managers from telkom. They are as useless as their service. Advice to anyone considering to use telkom DO Not!!!!! Even network courage in my area( fluerhof) is a huge problem. So basically they are good for nothing.