SP
Shelley P
1 reviews | Active since Jul 2012
14 Aug 2015, 22:18
DO NOT TRUST TELKOM WITH THEIR DEALS
I took out a deal with Telkom R349 unlimited Telkom calls, including mobile calls and 0861 number. Today I received a bill for almost R800 WHICH I WILL NOT PAY. Telkom promised me a deal, but have **** and cheated - sending me an account that I cannot afford. If they do not sort this out ASAP I will go viral - I have already gone on facebook, but that is not good enough, I'm talking about TV, newspapers, magazines you name it. PEOPLE CANNOT TRUST TELKOM TO KEEP THEIR WORD. Telkom is given until end of Monday to sort this out.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
14 Aug 2015, 22:47Hello Shelley Anne,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note we have escalated your query with our Technical Team and sent you an email requesting vital details.
Reference number SM134798.
Please reply to the email sent for the investigation to commence.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Frank
Social Media Team
***
081 180
Thank you for allowing us the opportunity to assist further on your query.
Kindly note we have escalated your query with our Technical Team and sent you an email requesting vital details.
Reference number SM134798.
Please reply to the email sent for the investigation to commence.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Frank
Social Media Team
***
081 180
Telkom's reply14 Aug 2015, 22:47
Official
Hello Shelley Anne,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note we have escalated your query with our Technical Team and sent you an email requesting vital details.
Reference number SM134798.
Please reply to the email sent for the investigation to commence.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Frank
Social Media Team
***
081 180
Thank you for allowing us the opportunity to assist further on your query.
Kindly note we have escalated your query with our Technical Team and sent you an email requesting vital details.
Reference number SM134798.
Please reply to the email sent for the investigation to commence.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Frank
Social Media Team
***
081 180
