DO NOT TAKE UP CONTRACTS WITH TELKOM

I reported Telkom about the communication and billing problem on this platform and they sent me a message to say that my account has been suspended due to collection. No communication or negotiation took place between me and them instead unilateral changes were made. Now, they are still billing me and sending invoices of accumulated debt for an account that according to my knowledge was suspended two months ago. When I send them a message on the number specified on the invoice an automatic reply comes through stating that I'm not a Telkom mobile customer. I'm fed up with Telkom because it is messing up with my credit score and would love this matter to be sorted already!!!!!