DO NOT TAKE A CONTRACT WITH TELKOM

I wish I knew that entering into a contract with Telkom is like entering into a contract with the devil, there's no way out! I cancelled my contract with Telkom and sent the form and my ID copy back in October 2017 but this contract is still ongoing! Since December 2017 I've been making contact with the Telkom call centre and every agent tells me they will ensure this contract is cancelled, but still it is ongoing! All agents ensured me that they would escalate the matter to their team leaders. Until today this contract is ongoing. I have been incurring further costs of calling their contact centre repeatedly begging to have my contract cancelled.

After posting on Hello Peter and on Telkom's Twitter page, in March 2018 I finally got a response from Telkom. An email apologising to me, ensuring me the contract would be cancelled and that I'd be reimbursed my money. I kid you not, until today (26 June 2018) I have not received a cent from Telkom and the contract has not been cancelled!

I saw the reviews about how Telkom customers have been trying to cancel contracts for years on Hello Peter and chose to ignore them, what a grave mistake! DO NOT be like me and NEVER get a contract with Telkom you WILL REGRET IT.