DO NOT SIGN UP FOR A TELKOM FIBRE OFFERING... EVER

<p>For several years I had a TELKOM home line and ADSL (2Mb/s) installed and was paying roughly R460/m.</p> <p>In response to Fibrehoods move into the neighbourhood, TELKOM contacted me offering a free fibre installation with 10Mb/s speed for the normal price I was paying for the ADSL / fixed line price. I was told this was obligation free and after 3 months I would have the option to revert back to my old package fee or to upgrade to the 10Mb option.</p> <p>Low and behold I was charged for the 10Mb option almost immediately (>R900/m). This I logged 4 months ago and still have had no response and billing continued unabated despite telling them on at least 2 other occassions that I wanted to revert back to my old contract.</p> <p>Eventually I went shopping and found the several other players were in any event offering faster line speeds at much lower rates and have signed up with one of these.</p> <p>Then came the awesome exercise of cancelling my Telkom account... Lost documents; unable to contact the cancellations department telephonically; sneaky extra (R1000+) termination fee's add; still being billed at the higher package rate...</p> <p>Fortunately my not insignificant corporate TELKOM contract is coming up for renewal in Feb 2017 - I cant wait...</p>