1 reviews | Active since Jan 2018
DO NOT SIGN A DATA CONTRACT WITH TELKOM
I purchased a data package from telkom for R199 a month. First they started debitting me more than R199. From the time I started using the service, my data has disappeared within the first few days of each month. I hardly uses the Internet and don't upload or download or stream anything. I have to keep buying pay as you go data every month! What kind of customer service is this??!!! You can NEVER get through customer service. And by some chance if you do then they can never help you! !! Most poor service I have ever dealt with! I want an itemized billing from inception of this contract to see were my data is going! If this issue isn't sorted out this month, I will drop off your ruiter at the store I bought it from and stop the debit each month. I have only heard about the poor service from Telkom but now I have experienced it. It's a 2 year contract which I'm supposedly bound too but so is Telkom! WE'RE IS MY DATA GOING EVERY MONTH. This month from the 1st of April to the 4th, 11 gigs gone!!!! Absolutely disgusted. You are ripping me off!!! If this issue isn't sorted I will be contacting your CEO and the consumer ombudsman! !!
