1 reviews | Active since Jan 2011
Do not purchase Telkom Mobile, time wasted
I wanted to transfer from my existing CellC to Telkom mobile contract as Telkom was offering more suitable options. As Telkom have closed their store in our area I did so on-line. I put in the application waited 2-3 days for response and then spent over an hour with a rep going through a whole lot of questions. At the end of which it was stated that I passed and the next thing that would happen is the couriers would deliver and I must have ID & PofRes for RICA. Great! ... Not so much. I waited a day and then received a call just to say I was unsuccessful and please go to the nearest Telkom shop! <br> I'm sorry but you said I had passed you can expect delivery... Sorry click!!!!<br> <br> It now seems to me that with their policy of shutting shops nationwide it is a complete waste to go over to Telkom as I cannot travel 120km to their shop in CT. Telkom if you want to be in the Mobile arena get with the times all your competition have shops in areas other than major cities.<br> <br> What a waste of w week of my time.
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM114761.
Regards,
Joshua Mnisi
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM114761.
Regards,
Joshua Mnisi
Telkom Social Media Team
