Do not- no matter how desperate, go to telkom and think they can help you.

Been waiting on a technician to install an adsl line in my home, its been weeks and yesterday i got a call from a technician named Sugan Doorisamy- he is the genius of excuses. Firstly i asked for a new landline- he makes excuses about my old one- which is on my late grannies name. Which makes no sense because that has nothing to do with him. He then tells me that he will be installing without a modem- he has no clue when telkom would have any at all. So i advise all don't be fooled- don't go to telkom if you want good service, they all bull**** you and make you wait. He comes to my house yesterday for 5 minutes tells me it will be done by 12 , he goes at 9:15 comes at 11, for another 5 minutes then he leaves and phones to tell me my neighbor isn't home so he cannot reach the db box which is totally accessible from my yard- being really ****ed I contacted the call centre, they just keep putting you on hold- even head office has the best excuses, never any solutions though. The technician insists that he hasto wait for my neighbor so they said 2 and they didn't stand by their word, so at 5pm they were home and the technician came. His latest excuse is that he doesn't have the cable to do the work, he did not notice that his one is damaged. This guy as well as telkom cannot produce on time, every single person that i have speaken to has only ever given me an excuse! Head office even!

This is a serious matter because I am running a business from home and now cannot do anything but wait for people to decide when they think will be best suited for me to have my wifi running, But I'm pretty sure when it's time to debit they'll be no problem with the debit. I advise all never ever think telkom's the best, they just in existence longer than most, that is why they take advantage of their clients.

Don't think they have the best deals, rather pay more and have good service.