DO NOT MAKE USE OF TELKOM

I am livid! I decided to get a telkom line, which i ended up waiting 2 weeks for. I thought the ordeal was over after i then decided to rather get my ADSL line via mweb. I received my router etc from mweb within two days and set it up. I was so exited when everything was up and running and i had access to a adsl line instantly, just to find out that im not allowed to use it as telkom said they didnt know why my line was active. I did the right thing and switched off my router, not to use the line although it was active. I have been on the phone with telkom for many days now to no avail. The line has to be handed over to mweb so they can manage the adsl. Im so upset because i am without internet for more that a week now. How is this service?? Everytime i phone 10210 i get the same responce \pending\". When i ask why it is pending and when it will be sorted out they say \"i dont know, its a different department\", asked to be put through to that department, \"we cant\"! What ******* is this???? I want this sorted out TODAY!! I am done being nice and accepting the pathetic service i am getting at this stage. How difficult could it be to hand over an active ADSL line????"