Do not have internet for 3 business days

Router Configuration Details - Device MAC Address: e6:b1:0c:aa:4f:4b (Randomized) - Assigned IP Address: 192.168.8.157 - Gateway: 192.168.8.1 - Subnet Mask: 255.255.255.0 - DNS Servers: fe80::ee3c:bbff:fee1:644e%wlan0, 192.168.8.1 - Configured Connection Speed: 292 Mbps (Transmit) / 175 Mbps (Receive) - IPv6 Addresses: * fe80::e4b1:cff:feaa:4f4b * fdec:3cbb:e164:4e00::e4b1:cff:feaa:4f4b * fdec:3cbb:e164:4e00:41bc:45f6:2c19:2589

**Issue Description:** Despite our account being fully paid and up to date, we have experienced a complete loss of internet connectivity for an entire month. While our router shows proper network configuration (as evidenced by the technical details above), there is absolutely no internet service reaching our location. This is completely unacceptable and highly unprofessional service delivery. Impact on Our Operations: This 3-day outage has caused severe disruption to our daily operations.