SS
SHAUN S

1 reviews | Active since Mar 2009

02 Nov 2017, 08:12

Do not get Telkom internet, get Vumatel

Telkom is probably the worst internet service provider. They can fix issues or just resolve them as fixed with no feedback. Lazy company and useless staff. My LTE is constantly slow (only 2mbps). Telkom lies on their adds saying you can get 90mbps just to trap you in a contract. I have never even gotten close to that speed. I’m in an LTE hotspot but they keep my speeds down to share the load with other users. Account number is ********** 23 and the mobile number is ********** 554. My query is still open ********** 3. My LTE speeds stay between 1 and 3mbps. Wow so so fast. If you looking to get any type of internet go look at Vumatel.

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Replies (2)
Telkom
Telkom's reply05 Nov 2017, 07:49
Official

Hi Shaun

We are so sorry for the slow LTE speeds.

We will get our team to follow up on this query. In the interim, please email us at *** with your physical address too, and quote the following ref AI*** in the subject field.

Thank you

Regards
Igsaan
Telkom Social Media
Telephone: 10210 Email: ***

SS
SHAUN S's update08 Nov 2017, 09:44
Reviewer Update
Nothing has happened since I sent a mail to ********** My LTE internet is so slow now. Why I'm I getting throttled when I have uncapped internet and did not do any downloading? I want my issue resolved, I can hardly use my internet?