MM
Mashudu M

1 reviews | Active since Oct 2018

02 Oct 2018, 13:10

DO NOT GET TEKLOM CONTRACT

Do not get a contract with Telkom you will never ever leave been trying to cancel my account for over 16 months and still getting billed i dont even have the sim card anymore

my contract expired 16 month ago but am still getting billed#

went to the teklom store and was told they cant cancel trie doing it online doesnt help cant get hold of call center and anyone to assist me

0
Replies (1)
Telkom
Telkom's reply28 Oct 2018, 09:19
Official

Good Day

This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.

Please accept our apologies for the inconvenience caused.

Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Regards

Telkom Social Media Team

Bronwyn

Best regards,