1 reviews | Active since Mar 2017
Do not get into any contracts with Telkom, they'll cheat and lie to ***** you out of your money
I got a router from Telkom, where they hid the out of bundle limit they set for me which they never disclosed to me which is ******* under both NCA and CPA. This them caused them to over charge me for a few months, I queried it and discovered Telkom hid the limit they set on my account to ***** me into using the data and then charging me it. I spoke to them 4 times and realised I wasn't taken seriously although they knew what they were doing is theivery and *******. I then asked them if I should take them to the ombudsman and lo behold they all of a sudden said they only charge me per my agreed contract, which I took over the phone.
After numerous of call and trips to Telkom stores, they said they'll fix it, I trusted them (not my smart moment). They then took me to collectors and suspended my account in September over their croocked ways of cheating people as they've notoriously always done. Come October Im debited the agreed amount which was the correct billing which I'm happy about, then two days later they debit my account again, I query this and they say its for September, Octpber and November services, of which they have prevented me fom getting.
I called them 5 times trying to find a resolution and today Olebogeng's (call center agent) Team leader advised her to tell me to take them to the Consumer Commission. yet again, I must use my time and money because I wont allow them to ***** from me?
DO NOT UNDER ANY CIRCUMSTANCES TRUST TELKOM, THEY'RE JUST *******!!!!!!!!!!!!!!
