Do not get any thing from Telkom

I asked to move my line to my new location when I moved a month in advance. Telkom cut my telephone and internet lines a week before the move and when the day came when I moved I had to phone in 5 times and speak to 5 different operators before one of them actually was told me that a technician has not been assigned yet. I cancelled everything with Telkom online as instructed by the call center the day after I moved. After 2 months I was still receiving bills from them for a line that they have cut and when I phone the call center they informed me that the cancellation was not processed and they are lodging it now. I have to phone in again in a months time. Absolute worst service Ive every received in my life. I will never ever get any product that has anything to do with Telkom and a feel sorry for the people in the rural areas that has no choice but to deal with them.