Do not GET A Telkom Service, try other service providers PLEASE!!!!

<p>I have had a Telkom ADSL line linked to my Land line for the last 8 years. In February Vuma Tel came in my area, I approached Telkom to convert my line to fibre, they said it was not available in my area. I then approached Cell C, who installed within 2 weeks from request. I then requested Telkom to cancel my contract in March, who instructed me to send a written request and I obliged. Once I put that request for cancellation, I deliberately stopped paying the line, because I knew it would be cancelled, as opposed to have it running active while am not using their service.As expected, the line the cancelled. 3 Months from the date of notice, no one has made contact nor sent me an email aknodging my notice. I have tried calling their call centre at several occassions, i keep on being reffered back to their cancellation email address that never replies nor aknowledge. This is frustrating, just now I will find myself reffered to ITC as bad payer, when I never missed month while I was with them for the 8 plus years. Can someone please help me with frustrating exercise. They want to hold customers at Ransom and against our will.</p>