JS
Johannes S

1 reviews | Active since Oct 2011

22 Mar 2016, 13:48

DO NOT GET A TELKOM MOBILE CONTRACT READ BELOW

After 7 months of the worst service in south Africa telkom reached their peak, billed me R8000 and cut me off after i made the payment of the correct amount. Every response is the same with absolute zero feedback.<br> I have been cut off for a week now. Standard response to follow, they don't even read this and try to help their customers. Go and read all my other complaints and see how long this has been going on.<br> <br> All my Hello peter ref numbers, SM157093, SM154172, SM214429<br> Telkom Case numbers still pending ***2, ***6, ***1<br> <br> Hello tossi,<br> <br> This response serves as confirmation that your query has been received and we will provide feedback soon.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> Your reference number is SM214429<br> Regards<br> Hilary<br> Telkom Social Media Team

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Replies (1)
Telkom
Telkom's reply22 Mar 2016, 15:37
Official
Hello tossi,

Apologies for the inconvenience caused. This matter will be escalated for urgency and our consultants will be in touch.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,