1 reviews | Active since Nov 2014
DO NOT FIX FAULTS YET THEY CLOSE THE FAULT
Good day ,<br> <br> On the 20th of Nov 2015 I open a fault on my Telkom land line. This is the ref no. I got 421CRZ201115.<br> I kept calling to follow up and the consultant inform me takes 7-10 working days which I then waited for.<br> On the 27th of Nov I get an sms stating the fault is fix and fault is closed only to find out that it was not fixed , no technician came out or even called me.<br> I then had to re-open the fault and also add additional numbers that are now faulty that was working before.<br> Below are the ref no. that I have and still nothing has been done. Can someone please assist or refer me to some.<br> Please call me on *** or ***.<br> <br> 46CRZ011215<br> 48CRZ011215<br> 45CRZ011215<br>
Thank you for making contact with us
kindly be advised that your query is escalated to our Fixed line Team and we will revert back with feedback
Your referrence number is SM174696
we apologise for any incovienence caused
Regards,
Mahlatse
Telkom Social Media Team
***
Thank you for making contact with us
kindly be advised that your query is escalated to our Fixed line Team and we will revert back with feedback
Your referrence number is SM174696
we apologise for any incovienence caused
Regards,
Mahlatse
Telkom Social Media Team
***
