DO NOT EVER USE TELKOM!!!!!!!!

This is only my second review but it's for the same company. TELKOM, I have been with them for 4-5 years and I was called and told that they are no longer going to be doing ADSL and that I would need to change to LTE, I asked the sales agent if this was a contract as I did not want to be bind to a contract she stated that it was not and I asked multiple times if there would be any fees as I paid my ADSL router done years ago as to me it was not my fault that they all of a sudden had to change everyone to different services. I now decided to get another wifi provider as LTE is the worst and is super slow and a waste of money, I had to make three calls to cancel or to have my request put in, the first two people wasted my time and airtime by doing absolutely nothing and the third person put in the cancellation and send an email which I had to ask for because I have NO TRUST IN TELKOM whatsoever. I am now being charged for Claw back for router & install which is almost R1000, its insane that I was misled and **** to and they expect me to pay. I gave one months notice and I have no problem with paying for my last month as I have new wifi and had to pay for that as well but I did not mind however now my bil came and I saw this and I was angry, in these 5 years I have spent so much money and time with this company and their service did not once improve or change, their staff is *********** and don't know what they are doing and they lie, this is by far the worst company and service in SOUTH AFRICA, if you are reading this and is considering using TELKOM, I WOULD ADVISE YOU NOT TO DO IT, YOU MAKING A BIG MISTAKE.