1 reviews | Active since Mar 2011
Do not ever sign up with this company!
I was supposed to upgrade in January, but seeing that Telkom does not have one iphone in stock in the whole of SA I could not. Please note that they advertise their iphone specials left, right and centre! What they do have in stock is a lot of EMPTY PROMISES, RUDE STAFF AND WRONG BILLING!!! My account used to be R279 p.m. This included my device. In January my bill went to R99 p.m. which was right, seeing that my device was paid off. All of a sudden, I get a bill for February for over R500!!! Apparently they just decided to load extra data on this account. What is so very strange is that I have not used the sim since early 2015! My husband went to query this at the Witbank branch, and the staff (VERY RUDE AS USUAL) told him that he will just have to be happy with this as the account came from head office. I have now had enough, I will take this to the Ombudsman, Carte Blanche and I will open a case of theft against Telkom. I will do whatever it takes for other people to not make the same mistake as I did and sign up with this terribly *********** company!
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
