DO NOT DO BUSINESS WITH TELKOM!!!!

Signed up for ADSL about 3 weeks ago and had to pay R700 deposit. My installation supposed to take place today but unfortunately the cables were ****** and Telkom refused to put new cables in. I had to call between sales and billing more than once! Billings department told me they can't log a dispute for a refund on my deposit, it's a sales issue. Eventually I spoke to Anele in the billings department and she told me that she is not able to log a dispute on her side and I should email her a copy of my ID and bank details she will forward it to her supervisor and he will log a dispute manually with back office! I swear if I don't receive my refund I will definitely take it up with ICASA!