IK
Iwan K
1 reviews | Active since Sept 2015
22 Dec 2015, 11:26
DO NOT DO BUSINESS WITH TELKOM
I have been trying to cancel my contract for MONTHS with no success. Doesn't matter what I do or try they keep billing me. I have phoned non-stop, sent documents, phoned again, tried Twitter, Facebook - all of it.<br> <br> They are absolutely useless at customer service. You will better off sending a letter. It does not surprise me one bit that they are retrenching and running out of money.
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Replies (1)Telkom's replyOfficial
22 Dec 2015, 12:02Hello I****emp,
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions team shall be in contact with you to assist with cancellation.
Your social media reference number is SM141575.
Regards,
Joshua
Telkom Social Media Team
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions team shall be in contact with you to assist with cancellation.
Your social media reference number is SM141575.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply22 Dec 2015, 12:02
Official
Hello I****emp,
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions team shall be in contact with you to assist with cancellation.
Your social media reference number is SM141575.
Regards,
Joshua
Telkom Social Media Team
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions team shall be in contact with you to assist with cancellation.
Your social media reference number is SM141575.
Regards,
Joshua
Telkom Social Media Team
