Do not do any kind of business with Telkom, they conduct ***** only

Two months ago I requested a line move from Telkom. After 4 weeks and continuous calls to the helpdesk to follow up, they moved the line to the wrong house and closed the order without following up.

I logged another request for line move. This was a month ago. They sent Openserve a work order with the to and from addresses the same. Openserve could not move the line, and Telkom cannot find the fault on the order. In other words, the line will never be moved.

What they have now managed to do is to create another line on my account, so that I am paying for two lines. Neither of them work.

I need this line for business, but I am forced to cancel it as I am now paying for two lines which don't work. You can now only do cancellations through their online portal, which does not offer an option to cancel.

Telkom is nothing but a ********** organisation at this point. You don't get any service, and once they have your info they will charge you for nothing. No one who works for them has the competence to resolve any of the many issues they now have.

The following call desk operators were unable to assist in a meaningful way: Zindi Portia Tumelo Tchekile Nomthandazo Nokubonga Angel Sibizo Alistair Ransami Mbali Sithole Jocelyn Malaya

INVESTIGATE AND SHUT DOWN TELKOM FOR *****