SG
Samantha G

1 reviews | Active since Dec 2011

17 Jul 2015, 11:43

Do not choose Telkom as your internet provider

On Tuesday afternoon my internet signal disappeared. On Wednesday morning a very weak one came back. It is so weak it takes 15 minutes to open Gmail. I tried to sort it out yesterday via Facebook and was assured they were working on it. Well more than 24 hours later there is no improvement. If you phone them they say there is nothing wrong and they can send a technician but you have to pay for it. I need this connection to make a living and I am completely fed-up with their uselessness. I encourage anyone considering them to not use them - I am going to change today.

0
Replies (1)
Telkom
Telkom's reply17 Jul 2015, 14:22
Official
Hello Sake gr,

We do value your business.

Please note that we have sent you and email and await your response for further assistance with your connection query.

Your social media ref: SM126329.

Regards,
Boitumelo
Telkom Social Media Team
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